CONTACT US

Email: info@dolcelove.co

Response Time: We aim to respond to all inquiries within 24 hours on business days.

Customer Support Availability

Our support team operates Monday to Friday, excluding public holidays.

If you contact us over the weekend or during peak seasons, response times may be slightly delayed, but we will get back to you as soon as possible.

Common Inquiries We Handle

✔ Order Assistance – Tracking, updates, cancellations (if applicable)

✔ Product Information – Details about ingredients, usage, and availability

✔ Shipping & Delivery – Estimated arrival times, tracking issues, lost packages

✔ Refunds & Returns – Eligibility and process (see our Refund Policy)

✔ Account & Payment Issues – Failed transactions, payment confirmations

Before Contacting Us

To provide faster assistance, please include the following details in your email:

• Order Number

• Full Name & Email Used for Purchase

• A Clear Description of Your Inquiry

We appreciate your patience and look forward to assisting you!